Your permanent jewelry is not indestructible.

Permanent means your piece is welded on, not unbreakable. Designed for everyday wear, it still requires care like any other jewelry.

Try to Avoid:

• Snagging your chain on clothing, bags, or objects
• Tugs from kids or pets
• Catching it during workouts
• Sleeping with excessive tension on the chain

Be Cautious Around:

• Chlorine
• Salt water
• Lotions, perfumes, and skincare products
• Household cleaning supplies

If it Breaks: Keep the chain and contact us.

While your jewelry is designed to last, life happens. We’re here to help when it does.

3-Month Repair Guarantee:

If your chain snags, breaks, or comes off within three months of your appointment, we’ll re-weld it at no cost. Bring the original chain and receipt.

Lost Your Chain?

If your piece is lost or beyond repair, receive 20% off a new one with proof of purchase.

After 3 Months:

Repairs are no longer covered after three months, but re-welds are available for a small fee. Chain replacements are always an option.

Avoid Oils & Chemicals

• Keep away from perfume, lotion, hairspray, sunscreen, nail polish, oils, and chlorine.

Remove for Water & Sweat

• Take off before swimming, showering, hot tubs, or workouts.

Clean Gently

• Wipe with a soft cloth after each wear.
• Do not use harsh cleaners or dips.

Remove for Hand Washing

• Soaps and sanitizers can dull or damage pieces.

Store Safely

• Keep in a box or soft pouch, separate from other items.

With proper care, your jewelry will sparkle for years.

Proper aftercare is essential for proper healing and the long-term health of your piercing.

Cleaning Instructions

• Clean your piercing 1–2 times daily
• Use a sterile saline solution only
• Gently spray saline onto a clean, lint-free swab and carefully clean around the piercing, front and back

🚫 Do not use:
Alcohol, hydrogen peroxide, tea tree oil, ointments, or harsh soaps — these can irritate the piercing and delay healing.

What to Expect

Mild redness, swelling, tenderness, and clear or whitish discharge are normal during the healing process. These symptoms should gradually improve over time.

Healing Time

• Earlobes: 6–8 weeks
• Cartilage: 3–6 months (sometimes longer)
• Nose: 8–12 weeks

Everyone heals differently — patience is key.

Important Do’s & Don’ts

• ✔ Wash your hands before touching your piercing
• ✔ Leave jewelry in place during healing
• ✔ Sleep on clean pillowcases
• ✔ Avoid swimming in pools, lakes, oceans, or hot tubs until healed
• 🚫 Don’t twist, spin, or change your jewelry too early
• 🚫 Don’t sleep directly on fresh piercings
• 🚫 Don’t apply makeup, skincare, or hair products directly to the piercing

Jewelry Changes

Do not remove or change your jewelry until the piercing is fully healed or unless instructed by your piercer.

Signs of Irritation or Infection

Contact your piercer or a medical professional if you notice:

• Increasing redness or swelling
• Persistent pain
• Thick yellow or green discharge
• Warmth or throbbing at the site

Questions or Concerns?
If you have any questions during the healing process, please don’t hesitate to reach out — we’re happy to help guide you.

Our Italian charm bracelets are made with 316L stainless steel, chosen for its durability, shine, and everyday wearability.

• To keep your piece looking its best:
• Designed for everyday wear
• Water-resistant for hand washing and daily life
• Avoid extended exposure to harsh chemicals (chlorine, perfumes, lotions, cleaning products)
• Remove before swimming, hot tubs, or strenuous activity
• Gently polish with a soft cloth to maintain shine
• Store in a dry place when not being worn

• Covers manufacturer defects in materials or craftsmanship
• Does not cover normal wear, scratches, stretching, broken links from misuse, or lost charms
• Warranty applies to the original purchaser
• Proof of purchase is required

What This Warranty Covers
Bijou Charm Bar warrants that our Waterproof Jewelry Collection (necklaces, bracelets, and charms) will be free from manufacturing defects in materials and workmanship under normal use for 12 months from the date of purchase.

This warranty specifically covers:

• Defects in craftsmanship
  
• Structural Issues (clasps, chains, connectors) 
  
• Failure of waterproof integrity under normal wear

What “Waterproof” Means
Our waterproof jewelry is designed to withstand daily exposure to water, including:

• Showering
  
• Swimming (fresh or salt water)
  
• Sweat and normal moisture
  
• When worn and cared for as intended, the jewelry should not tarnish, rust, or discolor due to water exposure during the warranty period.

What This Warranty Does Not Cover
This Limited Warranty does not cover:

• Normal wear and tear
  
• Scratches, dents, or cosmetic changes over time
  
• Damage caused by misuse, abuse, or improper care
  
• Exposure to harsh chemicals (including but not limited to chlorine treatments, cleaning agents, perfumes, lotions, or hair products) 
  
• Damage caused by accidents, impact, or force
  
• Lost or stolen items
  
• Unauthorized repairs or alterations

How to Make a Warranty Claim
To submit a warranty claim, please contact us at:
Email: bijoucharmbar@gmail.com

Include:

• Proof of purchase
  
• Description of the issue
  
• Clear photos of the item

If your claim is approved, Bijou Charm Bar Inc. will, at our discretion:
Repair the item, or Replace the item with the same or comparable product. Replacement items do not restart the original warranty period.

Shipping
Customers are responsible for shipping costs to return the item.
Bijou Charm Bar Inc. will cover shipping costs for approved replacements back to the customer.

Limitation of Liability
This Limited Warranty is your exclusive remedy.
Bijou Charm Bar Inc. shall not be liable for any incidental or consequential damages, except where prohibited by law.

State Law Rights
Some states do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Implied Warranties
Any implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited to the duration of this Limited Warranty.